Frequently Asked Questions (FAQ)

How long does shipping take?

Delivery usually takes 5–10 business days within Germany.

Can I return my order?

Yes, you have a 30-day right of return from receiving the goods. Details on our Returns & Refunds page.

What payment methods do you accept?

We accept credit card, PayPal, Klarna, and other common payment methods.

How can I track my order?

Once shipped, you'll automatically receive an email with a tracking link.

How do I reach customer service?

By email or through our contact form — we respond within 24 hours.