Shipping & Delivery
Thank you for shopping at Novixa.
We work with reliable shipping partners to deliver your order safely and quickly.
Processing Time
Orders are processed within 1–3 business days.
You'll receive a shipping confirmation by email once your order ships.
Delivery Time
Germany: 5–10 business days
Austria: 5–10 business days
Switzerland: 6–12 business days
Other European countries: 6–12 business days
Please note that delivery times may be slightly longer during periods of high demand or due to unforeseen events.
Shipping Costs
Shipping costs are shown during checkout before you complete your order.
Tracking
Once your order has shipped, you'll receive a tracking number by email, if available for your shipment.
Damaged or Lost Shipments
If your order arrives damaged or gets lost in transit, please contact our customer service. We'll help you as quickly as possible.
Contact
For shipping questions, reach us anytime at:
Email: novixa.de@gmail.com
Thank you for trusting Novixa.